Refund policy
Return & Refund Policy – TruThread
At TruThread, we strive to deliver high-quality products. Since our items are print-on-demand, each product is made specially for you.
1. Returns
We accept returns only in the following cases:
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Product received is damaged or defective
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Wrong item delivered
To request a return, contact us within 3 days of delivery with clear photos of the issue.
2. No Return / Exchange
We do not accept returns or exchanges for:
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Change of mind
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Minor color differences due to screen variations
3. Refunds
Once your request is approved:
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Refund will be processed within 5–7 business days
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Amount will be credited to original payment method
4. Replacement
In case of damaged or wrong product:
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50 rupee replacement cost
5. Cancellation
Orders can be cancelled only within 6 hours of placing the order.
6. Contact Us
For any issues, email us at:
pranavahire2008@gmail.com
whatsapp-8793038629
Thank you for shopping with TruThread.